We work closely with your team to understand processes (especially the one-off cases), map them into flowcharts that you can use for future staff training, and then capture those processes into automated guided tours for applicants and staff.
From Office 365, to accounting systems to custom websites that you want to integrate citizen services and civic service data into. we have technical expertise well beyond CivicServ and can assist with any integration need.
CivicServ understands staff has enough to do on their plates. That’s why we clearly map out what we need from the team at the start of our engagement and take on the rest. You won’t be asked to participate in endless meetings and feedback sessions. Our aim is to get you up and running quickly and smoothly.