The features available in CivicServ have been strategically selected to ensure that
offers the right blend of functionality with no bloat. Each feature was carefully designed and delivered to guarantee that it is simple to use, intuitive to the user, and adds value to your city and to your customer. Additionally, because this is a 100% cloud-based platform, we launch new features based on customer demand and market need regularly. In 2018 alone, we have shipped 4 new features to constantly improve efficiency and improve business practices.
Our C.A.P. was built for the customer. It is beautiful, easy to use, and feature complete. Citizens, business owners, and contractors can access this portal 24/7, start, resume, electronically sign, and file applications at will.
Central to CivicServ is form management. We acquire your official forms you already have, create corresponding web pages to collect the data that your forms require, validate the information, run GIS screenings, collect site plans, and more.
We can find Zoning districts, land use codes, parcel identifiers, TIF / Enterprise / Historic districts in seconds without requiring any work from the citizen. If you have GIS in your city, we can integrate in minutes.
From application submission to issuance, we can create custom workflows that ensure your city is operating efficiently, transparently, and repeatably.
Collect custom information about each and every business operating in your city's jurisdiction so you can understand the similarities and differences in your businesses like never before.
Our Citizen Access Portal collects required site plans and any other formal documentation you require. As such, what a perfect time to review them, comment, and require corrections if needed.
Whether a permit or license fee has a flat fee or value-based fee, we can accurately total for each situation and collect payment right in our Citizen Access Portal.
Data is the backbone of strategy and action. We collect volumes of data that you can use to understand and gain insights into operations like never before.
We pride ourselves in our ability to integrate with third party solutions. Are you looking to integrate with Esri, Accela, Sharepoint, or a payment processing system? We can help get things done to automate your back-office data-sharing needs.
We would love to discuss how your city's efforts to go paperless and digital is progressing. Let's talk.