Citizen Services. Anytime. Anywhere. • (309) 215-9440

Our Project Management Process

We have a roadmap from contract to launch that will ensure success.

Our approach and process to working with you to automate your business license and permit applications is very straightforward and effective. The recipe for successfully going from a paper (or PDF) based permit and license application process to a fully automated CivicServ-powered process has to do with tackling your permits and licenses one at a time. Following the infographic below, you can see that our 5 step process ensures that we will go live with one permit at a time until the entire list is delivered and available for your citizens and businesses to use. The small and iterative deliverables ensures lower risk and maximum effectiveness.


Our door is always open...

We would love to discuss how your city's efforts to go paperless and digital is progressing. Let's talk.

Contact CivicServ to start a discussion about automating your permitting and licensing process.

4501 N Sterling Ave, Suite 101
Peoria, IL 61615

Contact Us To Start A Discussion